You hear us talk a LOT about the importance of post-event surveys - and we stand by that. There is plenty to consider, including survey length, the types of questions you ask, and who to survey. To encourage responses, try the following: Send the survey out no later than 48 hours after the event. Benchmark yourself against the average responses to move the needle on your events. Sorry, this blog post is closed for further comments. Volunteer Feedback Survey Forms are surveys that ask a barrage of questions such as whether or not the volunteer felt welcomed during the event. Every attendee has a unique experience, so it is essential to understand every individual’s opinion. Do you plan to attend another event in the future? Find non-profit and volunteering survey questions and templates for FREE. You have successfully updated your cookie preferences. Post event-related questions and polls on Facebook and Twitter. Finally, post-event surveys provide insight into the pros and cons of the event, allowing you to fine-tune your processes for the next time. So, I decided to put together a post-event survey that would help me learn what they thought had gone well and how we could improve our event for the next time. Let’s take a look at the types of questions each of these surveys should include. You can send it shortly after they volunteer to get up-to-date feedback, and you can distribute the responses across your team so that everyone feels empowered to improve the volunteer experience. An event evaluation survey is similar to a post-event survey, but with a few key differences! When you send out a thank-you email immediately following the event, include a link to your post-event survey. 2. However, some choose to send a physical copy along with a return envelope through direct mail. What was your favourite thing about the event? With the right questions, a survey can gauge the overall success of an event, provide invaluable data about everything from the speakers to the foods and location, and leave an organization with action items for the next event. Have you ran/walked in the 5K to Fight Histio in any years PRIOR to 2016 * Yes No. Conducting a post event evaluation is a must after every event. (scale from very satisfactory to unsatisfactory) 4. Using the EPI questions to determine Meeting Effectiveness The EPI questions, as you can see, are fairly common post-event survey questions. Get started with your volunteer or NPO survey today. Ask the right pre-event survey questions to find out early who is likely to attend and collect feedback on locations, timing, content, and more. It can help you find out if volunteers enjoy working at your organization and if they have suggestions for improvements. Our survey will help you direct future event presenters, staff, and volunteers. A few months back, I poured countless hours into planning an event for a group of young donors at the nonprofit I volunteer at. So, it’s best to keep your survey between one and ten questions if possible. If you do decide to go the more popular online route, there are multiple free or reasonably priced software programs, including Survey Monkey, Survey Planet, and Zoho. Thank you very much for your recent volunteer service to the Winston-Salem Symphony. Share Your Results in a Compelling Way. Share them in the comments below! Keep the survey succinct and relevant to the event (this means no extra questions for data-capturing purposes!). Did the event improve your “purpose of the event” (provide skills/broaden your knowledge/introduce you to others)? Event Volunteers. The first big difference is that event evaluation surveys aren’t just given to attendees; they’re also given to sponsors, speakers, exhibitors, and volunteers. What is an Event Survey? Did you receive all the information you needed before the event? The time and talent you offer is invaluable to the work we do. What can we do to improve for the next event? If for some reason this is a mistake, please. Ensure you’re sending out each survey to the right audience. Volunteer Program and Event Feedback Forms are for volunteers to evaluate the program or even the entirety of it, whether it was enjoyable or worthwhile or not. As you gather your survey results, think about how you will … Finally, keep in mind that you can always customize our volunteer survey if there’s more you’d like to ask. While there are definite benefits to surveying before, during, and after an event, many organizations choose to send just one survey post-event to avoid overwhelming event stakeholders. 1. Please choose whether to allow Wild Apricot to use Analytical cookies and/or Advertising cookies. Please share your thoughts on the event overall. Mid-event surveys often tackle an organization’s in-the-moment need to gauge the success of an event, as well as let attendees know their feedback is valued. Enterprise Users: Request a Demo View Complete Survey Even before your event … Do they get along well with the staff? Although I was pleased with the outcome, and I thought the event had gone well, I still wanted to get feedback from the attendees, event sponsors, volunteers, and fellow staff. Please try again. You don’t want attendees to get survey questions meant for presenters and vice versa. In this post, I’m tackling the subject of event survey questions. With over 40 event survey questions to get you started, you'll be a post-event survey … After the event. The sampl… Create & send surveys with the world’s leading online survey software, Empower your organization with our secure survey platform, Bring survey insights into your business apps, Collect survey responses from our global consumer panel, Understand & improve customer experience (NPS®), Understand & increase employee engagement, Get in-the-moment feedback across all digital channels, Create marketing content from customer feedback, Collect, review & manage applications online, Win more business with Customer Powered Data, Build a stronger workforce with Employee Powered Data, Validate business strategy with Market Powered Data, Delight customers & increase loyalty through feedback, Improve your employee experience, engagement & retention, Create winning campaigns, boost ROI & drive growth, Best practices for using surveys & survey data, Our blog about surveys, tips for business, & more, Tutorials & how-to guides for using SurveyMonkey. Was the event length just right, too long, or too short? If your comment doesn't appear right away, please be patient as it may take a few minutes to publish - or longer if the Do they find the volunteer training sessions useful? Verify the Integrity of Your Volunteer Data. And after all was said and done and the crowds left for the evening, I wasn’t just relieved the event was over; I was proud of what our team accomplished. blogger is moderating comments. Pre-event survey questions Fair. Remember, the trick … Please share any additional suggestions for future events. The message has not been posted. Like I mentioned earlier, they’re perfect for organizations looking to understand the event from the perspective of attendees, volunteers, speakers, and even fellow staff members. Event feedback survey questions are survey questions asked after an event has concluded to the attendees to understand their opinions about the event. With this feedback, you can improve your programs and attract more volunteers. Yes or No/Dichotomous: When you need a simple yes or no answer, a dichotomous question is for you. Pre-event surveys are helpful if your organization is interested in learning about attendees and their expectations for the event. Just remember; all feedback is valuable because it helps you adapt and grow. Asking the right questions throughout the event … Choose One * Male Female. As you dive into the process of creating a post-event survey, don’t hesitate to use the questions listed above as a starting point. Your nonprofits volunteer satisfaction survey success … We realize putting together a post-event survey takes time (which you likely don’t have a lot of), so to help you out, we’ve put together nine questions you NEED to ask your attendees (plus, how to structure those individual questions). This is How to Ask Better Volunteer Survey Questions No matter what you need to learn about volunteers – their satisfaction, their impact on clients, their needs, or the reasons they leave – crafting the right volunteer survey questions … Based on SurveyMonkey data from thousands of organizations, here are the top five event survey questions event creators should ask. Volunteer feedback is critical to both successful events and future recruitment for your non-profit. The best way to structure this question is with a matrix where people can rate different aspects of your event according to a preset scale Good. Starting off with a nice event rating out of ten is always a good way to … Questions … What is your age? Why are post-event surveys so important? Plus, I’ve added 30 post-event survey questions to help you shape your own event survey. How many hours a month do they volunteer? Excellent. How did you hear about this event? But that then begs the question: What should you ask your attendees? What you need is an online survey builder to help you start collecting valuable post-event information today. You can send it shortly after they volunteer to get up-to-date feedback, and you can distribute the responses across your team so that everyone feels empowered to improve the volunteer … You can even customize the template with questions that are specific to your event. Let’s take a moment to talk about your post-event evaluation. The best conference and event survey questions to ask at each stage. To create a survey using the Post-Event Feedback survey … Another way to get your questions answered is to place questions that are quick and easy to answer at the top of the survey and those that take more time and thought at the bottom. Assigning a rating takes far less effort than typing out a long response. Did the event meet our organization’s objectives? The 30 post-event questions I’ve listed below are separated by intended recipient: attendees, sponsors/presenters/volunteers, and fellow staff. 2016 Post Event Survey * Indicates required field. It consists of sample survey questions for non-profit volunteer enrollment to gather manpower required during an event. I used many of them in the post-event survey I created for our nonprofit’s young donors. Plus, your attendees, event volunteers, presenters, and others will feel heard and appreciated, paving the way for deeper relationships down the road. So how can you use a volunteer survey? Take a moment to read these questions, choose the ones that best relate to your audience, and fine-tune them to relate to your event. We’d love to hear about any go-to survey questions you use to tease out information from event attendees. How would you rate the quality of information received prior to the event? Remember, the more information you can capture regarding the event, the chances of successful future events rises. You’ll be able to choose the template when you begin creating a survey. Interested in having event, sales, or nonprofit survey … Every interaction they have with an attendee can really set the tone for your brand and the event as a whole. Yesterday, we discussed how you can plan ahead to ask smart questions of your suppliers, venue and partners/sponsors. Where can we improve for next time? To create a survey using our Volunteer Feedback survey template, just sign up or sign in to SurveyMonkey. Here are the reasons why a post event evaluation is important: To know if the event achieved its aforedetermined measureable goals; To ensure the event … Your comment cannot be posted because our system has classified it as spam. (Yes/No) 2. This is done to help identify any improvement opportunities that could be used to develop and enhance the volunteer program. Event surveys are a tool nonprofits, associations, businesses, and other entities use to capture valuable feedback before, during, and after an event. The questions suggested in this guide only scratch the surface of what you might wish to ask, but we hope this can provide some inspiration for your own post-event survey questions. Most organizations distribute surveys online — that’s what I did when we sent ours out, since we thought the response rate would be higher. Employee Community Involvement Survey page 1 of 3. Thanks for your comment! Sorry, you are posting comments too fast. Plus, I’ve added 30 post-event survey questions to help you shape your own event survey. Asking the right questions is key to getting useful answers. If your organization has never solicited feedback from your volunteers the first step should be to gather some baseline data by looking at the global experience of volunteers. Have a few questions? This website uses cookies to ensure you get the best experience on our website. Events can include any gathering from a small volunteer opportunity or fundraiser to a company-wide training or conference. Once you’re ready to collect feedback, you can use our volunteer feedback template to help you ask the right questions. 3 Responses to “How to Build a Post-Event Survey” Patricia Adams May 31, 2016 Asking questions about things that are bound to change in the next event is pointless and there is no worthy insight one can achieve with the answers obtained from such questions. Questions: 1. (o… What is Your Event Rating? Volunteer Post-Event Survey. How would you rate the date and time of the event? These survey questions can be asked for public events… Very good. Some of these online survey creators have event-specific templates, which you can fine-tune to meet your event and organization’s specific data needs. Chances are, some of the feedback will be positive, and some of it will leave you feeling a bit defeated. That way, respondents will feel as though it won’t take them very much time and will be happy to continue answering. Learn more. The Importance of Conducting a Post Event Evaluation. Volunteers recognize your efforts, boosting retention rates. Are there any topics you’d like us to cover in future events? Did you have all the equipment and support you needed to effectively present/sponsor? Now that you have the background, you’re ready to find the best questions for your unique survey. A volunteer survey is a questionnaire that asks individuals about their recent volunteer experiences with you. I was pleasantly surprised by the response rate, and I’m going into our next event armed with the information I need to make it even more effective for our attendees! There are ways to show value and reward volunteers without spending a boatload of money. Below are Jennifer’s six BP’s for creating a post event survey … IP address blacklisted and all its comments are hidden. How would you rate the entertainment/programming/speeches? What can we do differently to improve the event experience in the future? Please wait 10 seconds. 1. Use the same answer scale. Of course, you can always allow your respondent to expand on their answer, particularly if they answered “no.”. This sample survey questions for non-profit volunteer enrollment serves its purpose as a source to collect inputs from the volunteers. * 18-25 26-35 36-50 Over 50. While you and your teammates are busy running the event, it is the event volunteers who interact with your attendees and receive on-site feedback. As any event professional knows, post-event surveys are a crucial part of the event execution process. Ideally, you want to use multiple types of survey questions, including Yes/No, multiple choice, and open-ended. ... o Organized company-wide volunteer events … You have been restricted from commenting. While you can include it in the mid-event survey questions, putting this question in the post event survey … According to Survey Monkey, respondents are more likely to finish shorter surveys. Evaluation does sound incredibly dull, so have a little fun. Volunteers, did you feel prepared to assist with the event? Asking them to answer your post-event survey questions … ( What would have made the event better?). How did I structure the survey so that people actually responded? Do you have any suggestions for future events, including date/time, venue, speakers, sponsors? Required cookies are necessary for the proper operation of the system. Working alongside our committee lead, we pored over the location, the speeches, the food: it needed to be perfect. Use the app to prompt people to fill out the post-event survey in the final hours of the event. The beauty in asking for this kind of feedback is that the volunteers will willingly provide all the information needed to put together an improvement plan that can help take the volunteer program to the next level. Re-send the survey link to those who haven’t responded after a week, along with a personal request from a member of your staff or event committee member. Once you’ve completed the survey, distribute it online through: Truth be told, distributing the survey isn’t the hard part; it’s encouraging folks to respond that often stumps staff. Here are ten post-event survey questions that can be used for almost any event: 1. Level of … Event staff and volunteers are a crucial element to a successful event. Open-ended questions: These questions give your respondents the freedom to express their opinion and provides context for some of the respondent’s previous answers. Post event surveys are a great way to gather information about your fundraising program to help you identify where to invest resources for the following year. The Volunteer Satisfaction Survey template collects a volunteer’s opinions following a specific event/volunteer opportunity, including event logistics, perceived value, and likelihood to recommend similar events … Pre-event survey questions will, of course, be very different from mid- and post-event survey questions. A volunteer survey is a questionnaire that asks individuals about their recent volunteer experiences with you. Increase buy-in with an incentive, such as discounted ticket prices to the next event or a raffle entry. Want to Put These Event Survey Sample Questions Into Action? If you were aware of the 5K to Fight Histio before the event … https://www.template.net/business/survey-templates/post-event-survey Make sure survey questions from each meeting are identical (or if you must change some words, that the meaning of the questions being compared is clearly the same). The wrong questions turn your event surveys into just another tedious, ineffective task on your to-do list. What you ask depends on when you’re asking. Please rate your satisfaction with the following: Poor. Would you recommend this event to others? After the event… ... please feel free to submit your name and contact information at the end of this survey. Would you like to learn more about volunteering or becoming a member of the event steering committee? Event surveys are a tool nonprofits, associations, businesses, and other entities use to capture valuable feedback before, during, and after an event. Would you consider the event “successful?” Why or why not? ... Before your fundraising event, use an event planning survey to collect contact information and get a better understanding of funding sources, demographics, staffing, and more. (dropdown list of options) 3. When you use a Wild Apricot site, third-party partners may use cookies and similar techniques to collect user data for the following purposes: Please see our cookie policy for more information. Here are some additional questions to help spark some creativity. Would you be interested in partnering with our organization again for a future event? To change preference at any time, click on the "Cookie Preferences" link at the very bottom of our website. Rating/Multiple Choice: If you’re looking to have survey respondents rate on a scale, or you have pre-chosen answers, multiple choice or rated answers (also known as semantic differential) are ideal. Was this your first time attending one of our events? Years prior to 2016 * yes no and volunteering survey questions Verify the Integrity of your or... With you, the speeches, the speeches, the food: it needed to be perfect additional questions determine! Choose whether to allow Wild Apricot to use multiple types of survey questions you ask, and fellow staff,! Evaluation survey is a questionnaire that asks individuals about their recent volunteer experiences with you to Fight Histio any! Satisfaction with the event ” ( provide skills/broaden your knowledge/introduce you to others ) an attendee can really the. A return envelope through direct mail organization is interested in partnering with our organization ’ s opinion include link! With an incentive, such as whether or not the volunteer program by that later than 48 after! For public events… event staff and volunteers are a crucial element to a company-wide training conference. 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Keep the survey succinct and relevant post event survey questions for volunteers the event: it needed to perfect...